Flybar partners with Walmart, Target and Academy Sports + Outdoors

Flybar partners with Walmart, Target and Academy Sports + Outdoors

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FAQs

Please read our FAQs page to find out more.

Where does Flybar ship?

Products ordered on Flybar.com only currently ship within the continental United States. For special shipping requests outside this area, please contact our Customer Experience Team at customerservice@flybar.com to discuss possible options and additional costs.

How can I track my order?

We’ll email you tracking information as soon as your order ships. Tracking may take up to 24 hours to become active after the carrier receives the package. Check your spam or junk folder if you do not see the email.

Can I change or cancel my order?

We begin processing orders quickly, so we cannot guarantee that an order can be changed or canceled after it is placed. Contact our Customer Experience Team at customerservice@flybar.com as soon as possible, and we’ll do our best to help before the order ships.

My order arrived damaged or incomplete. What should I do?

Contact our Customer Experience Team at customerservice@flybar.com with your order number, product name or item number, a brief description of the issue, and clear photos of the product, packaging and shipping label. This information helps us review the issue and find the fastest solution.

I cannot find the correct instructions. What should I do?

Please contact our Customer Experience Team at customerservice@flybar.com with the product name, item number and a photo of the product label. We’ll help identify and email you the correct manual.

Can I order replacement parts?

Replacement parts, batteries and chargers can be purchased online when available on Flybar.com. If the item is not listed online, please contact our Customer Experience Team at customerservice@flybar.com for assistance.

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