For questions regarding use, technique, and how to get the most out of your new Flybar 1200/800, please contact: Joe Verzal - joe@flybar.com For parts, returns, and repair inquiries fill out this form. If you’re writing to request a replacement part, please be sure to include your full shipping address, phone number, t-shirt size, and Flybar model (800 or 1200). For media inquiries, please contact: David Jargowsky - david@flybar.com For general questions, comments, and suggestions, please contact: Jodi Moza - jodi@flybar.com If e-mail isn’t your thing, you can call us at 1-800-POGOSTICK (1-800-764-6784). Press 0 at the prompt and tell the operator who you’re trying to reach. Our offices are open from 9am – 5pm Eastern Time. Have no fear if you get someone’s voicemail box. Just leave your phone number and the best time for us to return your call and we’ll get back to you as soon as we can. Honest.